On reçoit un message la veille du départ nous indiquant que le bus aura du retard, mais aucune réponse quand je demande une estimation pour l'heure d'arrivée.
Nous sommes arrivée en avance et heureusement car le bus est parti 20min avant l'heure de retard indiquée dans le message de la veille. Une fois a bord, le bus a l'air confortable si on n'est pas trop grand mais c'était sans compter sur les hurlements et la grossièreté des employés du bus. On est venu plusieurs fois nous réveiller/ déranger a 10h pm pendant 1h de manière très agressive pour nous réclamer le paiement que vous avions déjà payé avec la preuve de paiement.
Poor. The check in did not provide any train ticket. We waited in lounge. Escorted to train correct carriage based on booking. Directed to another non Lamar express carriage. Then had to argue to be allowed on Lamen carriage. Then told the cabin and 2 berths on our booking not available then put in another cabin on Lamen with 1 top and 1 lower berth. Never booking Lamen or 12go again. Service of Vietnam Railways, far superior when booked directly with them!
The sleeper Bus was comfortable. Toilet could have been cleaner and basin was full of stuff. Some stops were made without explanation. Overall the trip was fine and we would book again.
รถบัส วีไอพี 36, Grouptour (Công ty du lịch quốc tế Grouptour), 13 ก.พ. 2023
The bus was about half an hour late but the tour information team were very helpful and informative the whole way through. The beds were comfortable enough, but quite narrow and everytime someone walked past, the curtain was moved annoyingly. But other than that, was a good trip.
Wir haben sehr lange gewartet, da der Bus verspätet war, der Busfahrer ist Horror gefahren, mein Gepäck war durchnässt als ich es am nächsten morgen zurück bekommen habe.
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 11 ก.ย. 2022
TK
Tiina K
I wasn't dropped off the place in my ticket. It was far away from the city, and I needed to take a taxi. I picked my hotel close to the real drop off place, so it was really annoying. There was lot off people sleeping in the floor and passing by continuesly touching me even though I had curtains on. Bus was also around 1h late. Free water onboard.
Very rocky due to driving / roads. Didn’t get much sleep but I don’t sleep well on any public transport. Would do it again, bed itself comfy and had privacy. Would have liked a bit more notice on arrival. Woke up and left within 5 mins and would have liked more time. Initially had time set for a wake up but we arrived very early.
รถบัส วีไอพี 20, Duc Duong Bus, 16 มี.ค. 2024
MP
Maja P
bus was on time. driver was a little bit rude when handling with our shoes on boarding but he drove well. we slept well. i'm 1,76m
and just fit in :-) although pretty tight- you need to be slim haha there was a toilet - pretty clean. overall we were satisfied.
